You can request the setup of a new forwarding order at any time via the web portal.
In the web portal, go to Settings (side menu).
There you can edit your already set up orders under Incoming Mail.
To set up a new forwarding order, simply click Subscribe to forwarding order and fill out the form that appears.
The setup with Deutsche Post can only be done from our side.
If you are a Berlin customer, we will contact you after registration regarding the forwarding order with PIN Mail AG.
For other alternative postal service providers, please read the following article: How can I set up a forwarding order for alternative/regional/local postal companies?