We understand that paying an overdue invoice can sometimes be forgotten in the daily stress of your job. That is why we remind you about open invoices before we send a reminder. Only when there is no response to our reminders either, we hand over an invoice to our collection service provider PairFinance.
If you have any questions about the process, you must contact PairFinance directly. You have received the contact details and the transaction number in the letter from PairFinance. In many cases you can clarify the matter directly with PairFinance.
Since the case has been transferred from us to PairFinance, we can no longer intervene directly in the matter from this point on. It is mandatory that you contact PairFinance directly.
If you do not have the contact details anymore, please contact us at:
+49 (0) 30 340 602 950 (Mon-Fri, 09:00-19:00)