The CAYA Postbox address is available to you as a correspondence address if you do not wish to forward your mail to us via a forwarding order.
Some plans allow you to receive more than one recipient (What counts as a recipient?) in your mailbox.
Please inform us by e-mail of the recipients for whom you would like to use the CAYA mailbox address. We will store them accordingly in the customer file for your account.
In order for the incoming letters to be opened in the scan center and assigned to your account, it is necessary that the customer number and recipient match the data in our customer database. If this is not the case, mail may not be opened or scanned.