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  1. Caya Help Center
  2. First Steps
  3. Forwarding order & mail forwarding

Forwarding order & mail forwarding

  • How can I set up a new forwarding order?
  • How can I add additional recipients to an existing forwarding order?
  • What is a forwarding order?
  • Do I need a forwarding order?
  • How is the forwarding order set up?
  • When do I book my forwarding order?
  • How long does it take to set up a forwarding order?
  • Can I set up my forwarding order myself at Deutsche Post?
  • What happens to my forwarding order when I cancel?
  • Which items are excluded from the forwarding order?
  • Can I transfer an existing forwarding order to CAYA?
  • Are international forwarding orders possible?
  • Which address do I enter for the forwarding order?
  • How can I cancel my forwarding order?
  • What is the term of the forwarding order?
  • Can I specify a start date for the forwarding order?
  • Can I pause my forwarding order?
  • Why do I need to issue a power of attorney for PIN AG?
  • How can I set up a forwarding order for alternative/regional/local postal companies?
  • How do I find out which alternative/regional/local postal carriers I should set up a forwarding order with?
  • Does CAYA set up forwarding orders for alternative/regional/local mail carriers?
  • Does the forwarding order cover alternative/regional/local postal companies?
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